How We Handle Your Account Data
This is the deluna4d privacy policy — the document that sets out what we collect when you open an account, how we store it, and what we do...
Policy Posture and Jurisdiction Scope
deluna4d processes your personal data under the law of the region your account is registered in, and we apply Indonesia data-handling expectations where local law permits. We collect what's needed to run your account: your name, contact details, device fingerprint, transaction history and the e-wallet handle you choose at top-up. We do not sell your information to third parties. Wallet rails like
DANA, OVO, GoPay and QRIS receive only the fields they need to confirm a transfer. Where supported regions require stricter handling, that local rule takes precedence over anything written here, and we update the policy text rather than work around it.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How This Policy Is Reviewed
We treat this page as a living document. Six checkpoints sit behind every revision so the wording you read matches what actually happens on our servers.
Legal Review
Our retained counsel reads each revision before it goes live, checking that jurisdiction wording for Indonesia and neighbouring supported regions still lines up with current statutes and regulator notices.
Security Sign-Off
The engineering lead confirms that the storage, encryption and access-control claims we make on this page describe the production stack, not an aspirational version of it.
Payments Audit
Our payments team verifies what DANA, OVO, GoPay and QRIS actually receive at settlement, so the data-sharing paragraph reflects the real handshake rather than a generic template.
Editorial Pass
A writer rewrites legalese into plain English you can read on a phone, then a second reader checks that nothing important was softened during the simplification step.
Version History
Every change is logged with a date stamp and a short note, so you can see what shifted between visits without having to compare two long documents side by side.
User Feedback
Questions raised through the privacy inbox feed back into the next revision, which means confusing paragraphs get rewritten rather than left in place for the following reader.
Consistency With Our Other Legal Pages
Our terms, cookie notice and AML statement all share definitions with this privacy policy. Where they overlap, the wording is kept identical so nothing contradicts.
What This Policy Page Covers
Six elements define the shape of this document. Each one sits in its own section below so you can jump to the part that answers your...
Data We Collect
A plain list of the fields tied to your deluna4d account — identity, contact, device, transaction — written so you can match each line to something you typed during sign-up.
Purpose of Use
Why each field exists in our system: account servicing, fraud screening, settlement with wallet rails, and the occasional service message when something changes on the platform you use.
Retention Windows
How long each category stays on file after you close your account, with the legal basis spelled out so you understand why some records sit longer than others.
Your Rights
Access, correction, erasure and portability — the four actions you can take on your own data, and the in-product path to start each one without writing a formal letter.
Sharing Map
A short map of who sees what: payment processors, hosting, fraud tools. Each external party is named, and the fields they receive are listed alongside them.
Update Log
The version history block at the bottom of the policy, where revision dates and one-line change notes let you see what moved between your last visit and today.